Graven, Austin, & Drake

Representing outstanding brands through one of the most powerful forms of communication….our voice.

Call Center Services:

Inbound & Outbound Sales • Audience Development • Lead Generation & Nurturing

Outbound B2B

Successful B2B campaigns must communicate logical benefits and financial advantage. GAD provides highly qualified B2B telemarketing campaign agents, in-depth training, and hands-on account management.

B2B Lead Generation

Sales and marketing teams must keep the sales pipeline full of qualified prospects.  It’s a daily imperative. GAD works with you to identify the best performing lists to target and develop leads for your internal sales team. 

Outbound B2C

B2B telemarketing campaigns require a keen understanding of telemarketing regulations and compliance. Our agents engage customers in a friendly and empathetic manner. We lead modern telemarketing campaigns that get results.

Audience Development

Developing an engaged audience is more than just building a list. GAD focuses on measurable engagement, integrated lead generation efforts, increases in email collection rates, wireless/mobile contact, and cost savings.

Industries We Serve


With over 30 years experience, Graven • Austin • Drake is a prominent provider of customer call center solutions within the publishing industry.

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Trade Publishing

With over 1 million completed publication requests in 2020, we have become a leader in the industry for controlled publication telemarketing.

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Membership Organizations

We help membership organizations build a robust and engaged membership to help meet your new member acquisition and retention goals.

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Healthcare & Dental

GAD has a deep understanding of the dental market, and in 2020 we engaged in over 200,000 conversations with dental practices on behalf of their clients.

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Today’s farmers are extraordinarily sophisticated in terms of technology. Our agents are trained to effectively communicate with these business owners.

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Religious, Church, & Non-Profit

GAD’s history includes a special emphasis working with some of the nation’s most recognizable brands serving the Christian and non-profit sectors.

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GAD’s callers successfully handle business development and sales for relatively complex, high-ticket products and services. The callers learn quickly, make a strong consultative call and sale, and show they really care about the prospects and you, the client. This also speaks well of Graven, Austin, Drake’s hiring, training, and retention programs.

– Shawn Green, Author

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