Graven, Austin, & Drake

Representing outstanding brands through one of the most powerful forms of communication….our voice.

Call Center Services:

Inbound & Outbound Sales • Audience Development • Lead Generation & Nurturing

Outbound B2B

Successful B2B campaigns must communicate logical benefits and financial advantage. GAD provides highly qualified B2B telemarketing campaign agents, in-depth training, and hands-on account management.

B2B Lead Generation

Sales and marketing teams must keep the sales pipeline full of qualified prospects.  It’s a daily imperative. GAD works with you to identify the best performing lists to target and develop leads for your internal sales team. 

Outbound B2C

B2B telemarketing campaigns require a keen understanding of telemarketing regulations and compliance. Our agents engage customers in a friendly and empathetic manner. We lead modern telemarketing campaigns that get results.

Audience Development

Developing an engaged audience is more than just building a list. GAD focuses on measurable engagement, integrated lead generation efforts, increases in email collection rates, wireless/mobile contact, and cost savings.

Industries We Serve


With over 30 years experience, Graven • Austin • Drake is a prominent provider of customer call center solutions within the publishing industry.

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Trade Publishing

With over 1 million completed publication requests in 2020, we have become a leader in the industry for controlled publication telemarketing.

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Membership Organizations

We help membership organizations build a robust and engaged membership to help meet your new member acquisition and retention goals.

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Healthcare & Dental

GAD has a deep understanding of the dental market, and in 2020 we engaged in over 200,000 conversations with dental practices on behalf of their clients.

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Today’s farmers are extraordinarily sophisticated in terms of technology. Our agents are trained to effectively communicate with these business owners.

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Religious, Church, & Non-Profit

GAD’s history includes a special emphasis working with some of the nation’s most recognizable brands serving the Christian and non-profit sectors.

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GAD’s callers successfully handle business development and sales for relatively complex, high-ticket products and services. The callers learn quickly, make a strong consultative call and sale, and show they really care about the prospects and you, the client. This also speaks well of Graven, Austin, Drake’s hiring, training, and retention programs.

– Shawn Green, Author

Ready to Get Started?

Telemarketing Resources

The Best Time to Prospect…Is When You Don’t Have To

The Best Time to Prospect…Is When You Don’t Have To

Prospecting for sales is a process, an ongoing process. Many sales people get caught in a trap of filling the sales pipeline only to watch it dry up at the most inopportune time. Typically, as the pipeline fills we begin to concentrate on closing activities versus...

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