Call Center Services
Inbound Call Center Order Taking
Inbound Call Center Order Taking, with an Outbound Sales-Oriented Mentality
Whether you require a turn-key order taking service, or just need overflow and after-hours coverage to compliment your in-house center; GAD can provide agents are more than just an order-taker. Our agents are trained to use cross-selling and up-selling techniques to convert the calls at a higher rate.
As always, we pledge to act as a seamless extension of your organization. This requires us to learn a great deal about your brand and produce specific training customized to your needs. This information is then imparted on our agents along with a sense of your corporate culture.
Our agents are trained sales and customer service representatives that will do much more than just answer the phone!
Inbound Capabilities
24/7 Capacity Inbound Call Center for Order Taking
B2B or B2C
Dedicated, Shared, & Hybrid Environments Available
PCI Compliant
Customized Campaigns & Training Models
Custom Reporting
Nearshore and Domestic
Premise-Based and At-Home Workforce
Ready to Get Started?
Telemarketing Resources
The Best Time to Prospect…Is When You Don’t Have To
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Inbound Environments: What Fits You?
When it comes to selecting an inbound call center provider it is important to take an assessment of your needs and determine which inbound environment suits you the best. Most call centers can offer dedicated, shared, or hybrid environments. Dedicated environment...
Five Essential Elements to Any Successful Telemarketing Campaign
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