Call Center Services
Inbound Call Center Order Taking
Inbound Call Center Order Taking, with an Outbound Sales-Oriented Mentality
Whether you require a turn-key order taking service, or just need overflow and after-hours coverage to compliment your in-house center; GAD can provide agents are more than just an order-taker. Our agents are trained to use cross-selling and up-selling techniques to convert the calls at a higher rate.
As always, we pledge to act as a seamless extension of your organization. This requires us to learn a great deal about your brand and produce specific training customized to your needs. This information is then imparted on our agents along with a sense of your corporate culture.
Our agents are trained sales and customer service representatives that will do much more than just answer the phone!
Inbound Capabilities
24/7 Capacity Inbound Call Center for Order Taking
B2B or B2C
Dedicated, Shared, & Hybrid Environments Available
PCI Compliant
Customized Campaigns & Training Models
Custom Reporting
Nearshore and Domestic
Premise-Based and At-Home Workforce
Ready to Get Started?
Telemarketing Resources
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