There is an old saying: “dance with the one that brought you”. If there is one industry that brought GAD to the dance, it’s the publishing industry; and we’re still out on the dance floor!

With over a quarter of a century experience, GAD has become a prominent provider of customer call center solutions within the Publishing industry. Our expertise spans across all genres within publishing from consumer publications to trade magazines, multi-media, book product, and B2B information services.

  • Business to Business (B2B) Controlled Trade Magazine Subscriptions
  • Business to Business (B2B) Paid Magazine Subscriptions
  • Business to Consumer (B2C) Paid Subscriptions
  • Directories
  • Book Publishing
  • Newsletters
  • Professional Journals
  • School & Church Curriculum
  • Multi-Media Products

Powerful Tool Suite For Publishers

GAD has developed a powerful tool suite customized for publishers that includes:


  • PCI Compliance
  • Customized Publisher Reporting
  • TCPA compliant (non-ATDS dialing for wireless phones)
  • Experience with the major publisher driven fulfillment houses in the country
  • Well-qualified agents and administration with established experience in the publishing industry
  • Transactional Email Deployment
  • Call Script Embedded Email Validation

Types of Campaigns


Retention/Renewal Campaigns


New Acquisition


Lapsed Expire/Winback




Membership Directory Listing Enhancement

Jason Graven and his team at GAD, Inc have done a tremendous job of obtaining requals and new subscribers at a favorable cost per order for my business-to-business publisher clients. He’s pro-active in bringing forth ideas to consider for increasing response rates and reducing costs.

– Publisher in Construction Industry

Customer Stories

Interested in receiving a case study for membership association telemarketing? We would love to share one of our success stories.

Telemarketing Resources

The Best Time to Prospect…Is When You Don’t Have To

The Best Time to Prospect…Is When You Don’t Have To

Prospecting for sales is a process, an ongoing process. Many sales people get caught in a trap of filling the sales pipeline only to watch it dry up at the most inopportune time. Typically, as the pipeline fills we begin to concentrate on closing activities versus...

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